Part 3: Scheduling and Managing Delivery and Landscaping Services
In parts 1 and 2 we discussed generating effective quotes with your POS system and managing your inventory. Now, let’s focus on using your POS system for scheduling and managing delivery of materials, equipment, and services.
Delivery scheduling functions are typically completely absent from most POS systems. This drives IGCs to use technological and non-technological solutions to manage this phase of the process. Clipboards, spreadsheets, paper calendars, and digital calendars have all been employed to fill the scheduling void. However, most of these solutions do not allow for real-time, at-a-glance reporting of scheduled delivery activities.
Rapid Garden POS has built a robust, configurable tool to schedule and manage your service and item delivery fleet. Availability can be determined, and delivery dates can be verified and booked at the time an order is created, or anytime thereafter.
Using the reporting capabilities of your POS, you can generate the proper paperwork to allow your drivers and delivery managers to track and manage their projects.
Initial scheduling is undoubtedly important to a landscaping operation, but, perhaps even more critical, are tools to effectively manage the constant rescheduling that results from weather, customer needs, material and labor availability, and other exigencies that occur every day. Delivery scheduling linked to specific orders and customer data in your POS offers an IGC a centralized toolkit to manage this complex task.
Click here to read Part 4: Landscape Project Reconciliation